faqs
Classroom and Driving Policies ?
What Do I Bring to The Class?
How Do I Get My Learner Permit?
What is VOE Form?
Must Prove Texas Residency
Parent Must Prove Relationship With Student
How can I complete my Drive Time Faster?
What forms of Payments are accepted?
What Is a Graduate Licence:
What is The Grading Policy?
How Do I Schedule My Road Test?
How Do I Schedule Drive Times?
How Do I complete (Impact Texas Driver (ITD) requirement?
What Documents do I need to take to DPS in order to obtain Learner’s Permit?
What is DFW Refund Policy?
Classroom and Driving Policies ?
CLASSROOM (32 Hours)
Each class and driving time is 2 hours long. Classroom hours will be at the same time each day. Depending on the schedule you choose, you will participate in a 3 week class Monday-Friday and one Saturday morning on the third week. Or if you take a fall class, you will attend a 4 week class Monday-Thursday.
DRIVING (7 hrs Driving, 7 hrs Observation In-Car)
You will have 7 lessons, 2 hours per lesson(1 hour Drive, 1 hour Observation). Up to 2 Drive times are allowed per month during peak seasons, additional drive times may be scheduled bases on schedule availability.
Drive Time Scheduling Process:
- Click on Schedule Drive Time Account Setup
- Follow Step 1 & Step 2
- Must Select the Correct Business Name based on the location you are enrolled at.
- Student will be able to start scheduling, once DFW approves the account.
- Driving Schedule opens up every Last Day of the month (5PM for Plano and 7PM for Frisco). Additional Driving Lessons are released throughout the month. If the calendar is full, please check back often for new openings.
- Student must appear for drive time 5 minutes early, with valid and original Learner Permit. Must wear eye glasses/contact lenses if have restriction A on permit.
DRIVING LESSON CANCELLATION POLICY:
When you schedule a driving lesson, you are reserving a car and an Instructor. If you need to change or cancel a drive time you must sign into your Drive Time Reservation account and cancel your drive time online. If you need to change or cancel a drive time you must do it online at least 24 hours in advance. Drive Times cancelled within less than 24 hours will incur a $35.00 no show fees.
CLASS MAKE-UP
A student may miss a total of 5 days of classroom without being dropped from the course (this is a Texas law) Each missed class must be made-up.
Example : If a student misses Lesson 6 they can make up day 6 when the next scheduled class begins. You can visit our Make Up Classes page for a list of make up dates and times. You have 180 days from the date you started class to complete all makeup work. If you do not complete the makeup work TEA requires us to cancel the student’s permit.
CONTRACT EXPIRATION DATE
Students have 180 days (6 months) to complete the course. This includes the classroom, make-up lessons and behind-the-wheel. The 180 day start date will be from the first day of class. (This is a Texas Education Agency rule). Failure to complete all driver education requirements within the contract term will result in the contract being cancelled. The parent may elect to purchase a contract extension, therefore providing additional time to complete the incomplete course requirements.
Contract Extension for Drive Times & Makeup Classes
- 1 to 2 driving lessons=30 day extension $35.00
- 2 to 4 driving lessons=90 day extension $75.00
- 5 to 7 driving lessons=120 day extension $90.00
What Do I Bring to The Class?
- Pen and paper (Everyday!)
- Course tuition
- Arrive 20 minutes early on first day to complete paperwork if you haven’t done so already
How Do I Get My Learner Permit?
Learner’s License–also known as an Instruction Permit. Once you complete the first 6 hours of classroom training (the first 3 days) and are between the ages of 15-18, you are qualified to apply for your Learner’s License.
In order for your student to obtain a Learner’s License, you will need to take the following Documents to the DPS:
- Student’s birth certificate (original or certified copy only) or US passport or Resident Alien Card
- Social Security Card-Original
- VOE form (Texas Education Agency/Verification of Enrollment) This is the 80-day form the DPS
- DE-964 – Form provided by Driving School
- Fee of $16 or $18 charged by the DPS( Cash/Check/Credit)requires to prove your student has been enrolled in school for the last 80 days
- Parent’s proof of Texas residency (2 documents-see below)
- Parent’s proof of relationship to student (see below)
- Parent will sign Texas Residency Affidavit at the DPS
What is VOE Form?
A VOE form is obtained from the school where your student is enrolled (usually at the front office.) The form provides documentation to the Texas Department of Public Safety (DPS) of the student’s enrollment and attendance status. A student must be enrolled in school before they are allowed to receive an Instruction Permit. The VOE is only valid for 30 days during the school year. For summer classes, students should ask their high school for the VOE form the LAST week of school. By doing this the form will be valid all summer.
Must Prove Texas Residency
Beginning April 2, 2012 Parents and Students must provide 2 documents proving they are Texas Residents before the teen is eligible to obtain a permit or license. Parents must also sign a Texas Residency Affidavit at the DPS office.
Acceptable documents(The name on the bills/statements must be the name of the parent accompanying the student to the DPS):
- Texas voters registration card
- Texas auto registration or title
- Auto insurance policy or statement
- Homeowners insurance policy
- Utility or cable bill (not more than 90 days old)
- Bank statement
- Pre-printed checks
Parent Must Prove Relationship With Student
Beginning April 2, 2012 Parents must prove their relationship to the student before student will be issued a permit or license.
Acceptable documentation includes, but are not limited to:
- Marriage license
- Birth certificate
- Military dependent ID card
- Adoption records
How can I complete my Drive Time Faster?
Fast Track service is for parents / students that are under a time constraint and must be expedited through the DE course. This services requires significant cooperation of the part of the parent / student. There will be $95.00 fee for Fast Track. The school administrator will take responsibility to booking your students drive times. Failure to make the drive time will result in a missed lesson fee of $25.00.
What forms of Payments are accepted?
Cash, Personal Checks and Credit Cards(3% Credit Card transaction fee apply). Promotional rates must be paid in full. If you prefer to make payments, you can divide the cost in 2 or 3 payments, due each Monday of class. Subsequent payments are due on the following Monday classes. Payment must be made in full before the 15th day of class. If payment is not made, the student may not attend the last day of class and a $25.00 late payment fee will be applied.
What Is a Graduate Licence:
The Texas Graduated Driver License (GDL) was implemented as a result of Senate Bill 577. This law changed original licensing requirements for persons under the age of 18. GDL creates two phases of driving requirements for minors. The effective date of this change in the law is January 1, 2002. Basic requirements for obtaining a license have not changed.
Phase I :Applicants under the age of 18 must hold an instructional permit (learner’s permit) for a minimum of six months prior to receiving a provisional Class A, B or C driver’s license. In addition, the minimum age of the person who must accompany any instruction permit holder while driving is 21 years of age.
Once the student has held a valid instruction permit or hardship license for a minimum of 6 months, has reached the age of 16 and has completed both the classroom and driving portions of driver’s education, they are eligible to graduate to Phase Two.
Phase II :Phase Two restricts the driving privileges of teens under the age of 18 for 6 months after receiving their Class C driver’s license (your real Provisional Drivers License!) These teens may not operate a vehicle with more than one passenger in the car under the age of 21 who is not a family member.
In addition, they may not drive between the hours of 12:00 a.m. and 5:00 a.m. unless it is necessary for the teen to attend or participate in employment or a school-related activity or because of a medical emergency.
During the first 12 months of having their Provisional License, the driver may NOT use a cell phone in any way, dialing, talking on or texting.
The license restriction will state: TRC 545 424 applies until mm/dd/yy. This date indicates when the second phase of the graduated driver’s license will expire for that individual. Upon completion of the 6 month period, the above time and/or passenger restriction no longer apply. The licensee may apply for a duplicate license at a DPS office to remove this restriction. A fee is required to obtain a duplicate license. If not, the restriction will be removed at the time the applicant renews the license on their next birthday, provided the Phase Two, 6 month time has lapsed.
Provisional Driver’s LicenseAll original licenses, other than an instruction permit, issued to persons under 18 years of age will be marked “Provisional.” The license will be vertical and will be dated to expire on the applicant’s next birthday occurring after the date of issuance. A fee is required to obtain this license. The renewal fee is required for each one year of renewal period. No renewal notice will be sent as it is the responsibility of the applicant to obtain a verification of enrollment and attendance from their school. If the instruction permit or the driver’s license is not due for renewal a fee is required for a duplicate instruction permit or duplicate license (i.e. lost license, change of address, removal of GDL restriction.)
What is The Grading Policy?
Appropriate standards shall be implemented to ascertain the progress of the students. Progress standards shall meet the requirements of the currently adopted state curriculum guide.
Mastery is a prerequisite to awarding a grade of 70 or above. Evidence of mastery shall be determined by one or more of the following methods:
- Daily classroom grades
- Class Participation
- Written Assignments
- In-Car Skills
- Comprehensive Examinations of Knowledge & Skills
How Do I Schedule My Road Test?
DFW Driving School offers the DPS Authorized Road Test for both Teens and Adults at both Plano and Frisco Locations. So no matter whether you completed your training in an online classroom, were parent taught or went to another driving school you can take the State Official Road Test (driving test) with us. You must meet the eligibility requirements.
Step 1 : Click here to go to DPS Road Test Page to find out the documents requirements. Please read the eligibility carefully as the documents requirement may differ based on how you obtained your learners permit.
Step 2 : At the bottom of the DPS Road Test Page click on “I Agree with Terms – Schedule Road Test Now”
Step 3 : On left of the screen “Select Location”
Step 4 : Select “Service” (Add Vehicle rental for $30 if you like to use school vehicle for road Test)
Step 5 : Select “Date” and click on the available time on Right side of the screen
Step 6 : If you have never created an account on this system, click on “New User” and fill out the form.
How Do I Schedule Drive Times?
In order to schedule Drive Times, follow the below steps:
- Click on Schedule Drive Time Account Setup
- Follow Step 1 & Step 2
- Must Select the Correct Business Name based on the location you are enrolled at.
- Student will be able to start scheduling, once DFW approves the account.
- Driving Schedule opens up every Last Day of the month (5PM for Plano and 7PM for Frisco). Additional Driving Lessons are released throughout the month. If the calendar is full, please check back often for new openings.
- Student must appear for drive time 5 minutes early, with valid, unexpired and original (physical) Learner Permit. Must wear eye glasses/contact lenses if have restriction A on permit.
CANCELING DRIVE TIMES:
If you need to change or cancel a drive time you must do it online at least 24 hours in advance. Drive Times cancelled within less than 24 hours will incur a $25.00 no show fees.
How Do I complete (Impact Texas Driver (ITD) requirement?
Effective September 1, 2015, if you are taking a teen driver education course, you must complete the ITTD requirement before you will be eligible to take the driving skills exam. This requirement to complete ITD includes individuals who obtained their learners license via a teen driver education course. For students obtained the learners permit via 6 hours permit course or taken Permit test at DPS, must complete ITYD video in order to take Road Test.
ITTD is a 2 hour informational video that is a prerequisite to the drive skills examination being administered by the DFW Driving School. ITTD (Impact Texas Teen Driver) must be completed prior to taking your Road Test.
Click Here to Register and complete ITTD(Impact Texas Teen Driver) Requirement – for student obtained Learners Permit via Teen Drivers Ed
Click Here to Register and complete ITAD(Impact Texas Adult Driver) Requirement – for student obtained Learners Permit via ADULT Drivers Ed/at DPS
What Documents do I need to take to DPS in order to obtain Learner’s Permit?
- Certified Birth Certificate (No foreign birth certificate accepted, must have resident alien card, passport with visa, Texas id or citizenship papers)
- Original Social Security Card (not required for certain non-immigrant status)
- Two proofs of Texas residency (e.g utility bills, bank or credit card statement)
- A valid TEA Form (proof of enrollment obtained from school office) – Valid for only 30 days from the date issued.
- Forms given by us – DE964 & DL-14A (permit application form given by instructor on Day 1)
- $16 for 18 below and $26 for 18 and above, which is submitted to DPS Office for Permit Application.
What is DFW Refund Policy?
- 1- Refund computations will be based on actual instruction received through the last day of attendance.
- 2-The effective date of the termination for refund purposes will be the earliest of the the following:
- The last day of attendance, if the student is terminated by the school
- The date of receipt of written notice from the student
- 3- If tuition is collected in advance of entrance and, the student does not enter school, terminates enrollment, or withdraws, the school may retain up to $50 as administrative expenses and, from the remainder, shall refund that portion of the classroom tuition and fees and behind-the-wheel tuition and fees for services not previously received by the student.
- 4- A full refund of all tuition and fees is due and refundable in each of the following cases:
- When an enrollee is not accepted by the school
- If the course of instruction is cancelled by the school
- If the student’s enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the school, or misrepresentation of the school.
- 5- All Refunds shall be completed within 30 days after the effective date of termination.